If you need help navigating our web site, or have questions regarding ordering, delivery, etc., please refer to this Info section first. If your question is not answered here, please email us at service@grandfatherclockco.com. We will respond to your email as quickly as possible, usually within the same day.


Customer Service Representatives are available
to answer your questions & place your order
Monday to Friday 9:00 a.m. to 7:00 p.m. Eastern Time
Call us Toll Free at: (800) 765-1632

A quality shopping experience and outstanding customer service are paramount to all of us at The Grandfather Clock Company. If you have any issues or complaints, or any suggestions as to how we can better serve your needs, please contact our Complaints Departments by sending an email to: info@grandfatherclockco.com. Someone will contact you as quickly as possible, during regular business hours.